Terms and Conditions

Terms and Conditions

Welcome to Laavanya. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

Use of Website

Our website is for e-commerce use only. You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or products obtained from our website.

Product Information

We strive to provide accurate information about our products, including pricing and availability. However, we cannot guarantee that all information on our website is error-free, complete, or current. We reserve the right to correct any errors or inaccuracies, and to change or update information at any time without prior notice.

Intellectual Property

All content on our website, including graphics, logos, images, and software, is the property of Laavanya and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

Pricing and Payment

All prices on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payment for orders can be made using the payment options available on our website.

Shipping and Delivery

We aim to ship your order within 3-7 business days of receiving payment. Delivery times may vary depending on your location and the shipping method chosen. We will provide you with a tracking number once your order has been shipped. We are not responsible for any customs duties, taxes, or fees that may be charged by your country.

Returns and Exchanges

Laavanya is committed to providing high-quality products to its customers. Before shipping, each product undergoes a strict quality check to ensure that it is free from any defects or damages. However, in the rare event that a customer receives a defective or damaged product, they may request a return or exchange. To initiate a return or exchange, the customer must send an email to Laavanya with their order number, images of the areas of the product with issues, and a brief explanation within 7 days of receiving the order. If the product has been cut to the customer's specifications, it is not eligible for return or exchange.

Limitation of Liability

Laavanya shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, or from any products or services purchased through our website.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Delhi.

Updates to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes to these terms constitutes your acceptance of the new terms.

Information Collection and Use

We collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you place an order on our website. We use this information to process and fulfill your order, as well as to communicate with you about your order and our products and services.

We may also collect non-personal information such as your IP address, browser type, and operating system to improve our website's functionality and your shopping experience.

Information Disclosure

We may share your personal information with third-party service providers, such as our payment processor and shipping companies, to fulfill your order. We may also disclose your information if required by law or in response to a valid legal request.

We will not sell or rent your personal information to third parties for marketing purposes without your consent.

Data Security

We use encryption technology and secure commerce servers, and authentication to ensure that your personal information is secure online. 

Your Choices

You can opt-out of receiving marketing emails from us by following the instructions in the email or by contacting us directly. You can also access, update, or delete your personal information by logging into your account on our website.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting an updated version on our website. Your continued use of our website after the changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at laavanya.gracefullyyou@gmail.com